For Tenants

 

Application Procedure

Tip: The more information that you provide on your application, the more information we can provide the owner to make an informed decision about your application

At the time of viewing the property,  you can obtain an Application for Residential Tenancy from our staff member or download our application form.

Please note that your application will only be processed if you have physically inspected the property and provided the following:

 

  • A copy of photo identification i.e. Drivers License or Passport - 2 forms of ID required,
  • A financial statement ie bank statement, payslip or letter from your employer
  • All tenants that will be residing at the premises are to fill out their details and sign where required

 

On receipt of your Tenancy Application, we will contact you within 1-2 working days to advise if your application has been successful.

It is the obligation of the tenants to notify the managing agent of any changes in tenants during the course of the tenancy.

If your employment details change, please ensure that you advise our office of any new business numbers and place of employment.

Before a new occupant moves into the property you must notify Rental Boutique, an application must be completed by the new occupant and approval gained from the owner.

Please note: any changes to the tenancy, i.e. TRANSFER OF BOND, must be made in writing and SIGNED BY ALL PARTIES. Any change in occupants could affect the bond refund process when you vacate

If the lease agreement is in joint or multiple names, all parties are individually and jointly responsible. In other words, if one party does not fulfil their obligations under the lease, all of the parties are responsible.

You must give twenty eight(28) days written notice when ending a tenancy agreement. A vacate notice must be completed and submitted via our website

You can vacate a property before the end of your lease, however you must pay any costs in finding a new tenant, and continue to pay the rent until the new tenant moves in.

 

Maintenance

All repairs and maintenance for your property must be reported to our office in writing. This can be done by faxing the maintenance request to - 3054 0520 or email to amanda@rentalboutique.com.au.

It is the tenant's responsibility to report maintenance immediately, in order to avoid the matter becoming more serious.

EMERGENCY REPAIRS

Please note, as per Item 32 of the Tenancy Agreement, all reasonable steps must be taken to notify the AGENT of any repairs - again our contact hours are: Monday to Friday - 9.00 am to 5.30 pm.

In the event of an AFTER HOURS URGENT REPAIR, please phone our mobile numbers.  This is for an ABSOLUTE EMERGENCY ONLY.

Under the Residential Tenancies Act 1997, the following are considered "URGENT REPAIRS":

  • a burst hot water service;
  • a blocked or broken lavatory system;
  • breakdown of appliance for hot water, cooking, heating or laundering;
  • flooding or serious flood, storm or fire damage;
  • a serious roof or gas leak;
  • a dangerous electrical fault;
  • a serious fault in a lift or staircase 

 

Rent

Our rent arrears procedure is very simple. After three (3) days a sms reminder may be sent; after seven (7) days a breach notice is sent and after fifteen (15) days a Notice to Vacate may be served together with an application made to the Residential Tenancies Tribunal for Vacant Possession. If such an application is made you will be responsible for payment of $35.00 Stamp Duty.

If you are experiencing difficulty meeting your rent payment by the due date, we would appreciate you advising us immediately. Failure to pay rent by the due date may result in steps being taken to terminate the tenancy.

Please remember our property owners have financial commitments to meet and they rely on rent being paid on time.

 

Entry condition report

This document is as important as the Tenancy Agreement signed by you, as it establishes the condition of the property at the beginning of the tenancy and is the only proof if there is a dispute at the termination.